Intiveo Academy

Welcome to Patient-Centric Practices: Intiveo’s Guide to Memorable Interactions

What to Expect

Who was this course made for?

Survey

Dashboard Decoded

Account Settings Mastery

Managing Roles in Intiveo

Managing Users in Intiveo

Dashboard & Account Settings Quiz

Understanding Unconfirmed vs. Confirmed Appointments

Exploring the Calendar for Appointment Management

Become Patient Card Proficient

Navigating the Appointment Card

Managing All Appointments Communication

QUIZ: Managing you appointments dashboard

Understanding Appointment Reminders

Creating Appointment Reminders in Intiveo

Editing Appointment Reminders

Navigating the Appointment Reminder Overview

Leveraging Dynamic Content in Reminders

Editing, Creating, and Linking Dynamic Content in Intiveo

QUIZ: Appointment Reminders

Introduction to Intiveo Chat

Managing Intiveo Chat Settings

Navigating Intiveo Chat like a Pro

Intiveo Connect: Chat with Non-Patient Contacts

Customizing Chat Auto-Replies in Intiveo

Utilizing Chat Templates in Intiveo

Enabling Browser Notifications for Intiveo Chat

Activating Email Notifications for Unread Chats in Intiveo

Quiz: Chat

Impressive Achievement!

Foundational Certified Quiz