Course Curriculum

    1. Welcome to Elevate Patient Journeys: Intiveo's Advanced

    2. Program Outcomes and Structure for Proficient Training

    3. Who should take this course

    4. Survey

    1. Mastering Intiveo’s Waitlist Feature

    2. Accessing and Utilizing the Waitlist in Intiveo

    3. Sending Mass Waitlist Messages in Intiveo

    4. Manually Adding Patients and Setting Waitlist Preferences

    5. Waitlist/Short Notice list Quiz

    1. Understanding the Message Blast Feature

    2. Appropriate Scenarios for Sending a Message Blast

    3. Creating a Message Blast Template

    4. Sending a Message Blast

    5. Message Blast Quiz

    1. Introduction to Intiveo's Notification System

    2. Setting Up and Sending an Email Notification in Intiveo

    3. Setting Up and Sending an SMS Notification in Intiveo

    4. Setting Up and Sending a Voice Notification in Intiveo

    5. Sending Notifications Using a .CSV Spreadsheet in Intiveo

    6. Notifications Quiz

    1. Exploring Welcome, Birthday, and Referral Messages in Intiveo

    2. Setting Up and Editing Your Welcome Message in Intiveo

    3. Setting Up and Editing Your Birthday Message in Intiveo

    4. Setting Up and Editing Your Referral Message in Intiveo

    5. Accessing and Utilizing Referral Reports in Intiveo

    6. Other Messages - Quiz

    1. Introduction to Intiveo Surveys

    2. Creating a Survey in Intiveo

    3. Editing a Survey in Intiveo

    4. Sending Patient Surveys in Intiveo

    5. Viewing and Resending Surveys/Questionnaires in Intiveo

    6. Monitoring Survey Results in Intiveo

    7. A Guide to Understanding Survey Scores in Intiveo

    8. Intiveo Surveys Quiz

About this course

  • Free
  • 40 lessons
  • 0.5 hours of video content

Let the Learning Begin

Maximize efficiency for your staff and create amazing experiences for your patients. Get started today on your Intiveo Academy journey.
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